We do not offer any refunds on any licenses. We provide trial versions for our software so you can try it before you buy it.
If you try to dispute or deny a valid charge, you will be sent an invoice for the disputed amount by regular postal mail. Copies will be also sent to your bank and credit card company.
The invoice will include the following information:
• Your name and address with all available information about you.
• The IP address you have used when paying online
• The date and time of your payment.
• The Original charge amount plus a $25 fee for disputing process.
• Proof of usage of our software, with IP address, email address, and times of usage.
All information obtained will be reported to the shared database of negative customer information managed by ChargebackBureau.org
If you do not pay the invoice within 30 days, your file will be forwarded to collection agencies that we work with on all five continents.
To avoid any of the above, we encourage you to contact us first for any problems with your license. We have an excellent track record in resolving any problems, to see that you are fully satisfied with your purchase.
|